Privacy policy

1. Information We Collect

When you shop with us or contact us, we may collect:

Personal details – name, email address, phone number, and shipping/billing address
Payment information – processed securely through our payment provider; we do not store card details
Order history – products purchased, sizes, and tailoring preferences
Device & browsing data – IP address, browser type, and pages visited (via cookies)

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Send order confirmations, shipping updates, and invoices
Provide bespoke tailoring and personal styling assistance
Respond to your queries via WhatsApp, email, or phone
Improve our website experience
Send promotional offers (only if you've opted in)

3. Sharing Your Information

We do not sell your personal data. We share it only with:

Shipping partners – to deliver your orders
Payment processors – to handle transactions securely
Shopify – our e-commerce platform, which powers our store

These third parties are bound to keep your data secure and use it only for the stated purpose.

4. Cookies

Our website uses cookies to remember your preferences, keep items in your cart, and analyse site traffic. You can disable cookies in your browser settings, though some features may not work as expected.

5. Data Security

We take reasonable precautions to protect your information. All transactions are encrypted via SSL. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You may at any time: